Refund policy

Course access can't be bought yet: today it is granted by us, free of charge. This policy will apply to every purchase once payments open, and to nothing before then.

14-day refunds

If you are not happy with a purchase, email hello@ofcourse.website from the address on your account within 14 days of paying and we will refund it in full. You don't need to give a reason. This is longer than the seven-day cooling-off period South Africa's Electronic Communications and Transactions Act gives you, and does not replace it.

After 14 days

We don't refund purchases after 14 days, except where the law requires it: for example, if you were charged twice or by mistake, or if what you bought was materially different from how we described it. Write to us and we will sort it out.

Renewals and cancelling

If access renews automatically, the renewal date and price are shown before you pay, and you can cancel at any time so that it doesn't renew. You keep access until the end of the period you have paid for. The 14-day refund also applies to each renewal.

How refunds are paid

Refunds go back to the card or account you paid with, through our payment provider, Stripe. They usually reach you within 5 to 10 business days, depending on your bank. Course access paid for by a refunded purchase ends when the refund is made.

Questions

Email hello@ofcourse.website. The terms of use cover the rest of how course access works.